Privacy Policy

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Privacy Policy

ACCU BID (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.By using our website or contacting us, you agree to the practices described in this Privacy Policy.

Who We Are

Company Name: ACCU BID
Address: 124 City Road, London, EC1V 2NX, United Kingdom
Email: sales@accu-bid.co.uk
ACCU BID acts as the Data Controller for the personal information we process.If you have questions about this Privacy Policy or how your data is handled, please contact us at the email address above.

Personal Data We Collect

We may collect and process the following information:

Data You Provide Directly
  • Name
  • Email address
  • Phone number
  • Company name
  • Project or tender details
  • Messages through our contact or enquiry forms
  • Billing and invoice information
Data Collected Automatically

When you use our website, we automatically collect:

  • IP address
  • Device type
  • Browser type
  • Pages viewed and interaction data
  • Project or tender details
  • Time spent on the website
  • Cookies and tracking information (See our Cookies Policy)
Data from Third Parties

We may receive information from:

  • Analytics providers
  • Advertising networks
  • Social media platforms (when you interact with our pages)
  • Pages viewed and interaction data

How We Use Your Personal Data

We use your data for the following purposes:

Providing Services
  • Responding to enquiries
  • Preparing quotations and estimates
  • Managing customer relationships
  • Fulfilling service agreements
Improving Our Website
  • Analysing site performance
  • Tracking usage behaviour
  • Ensuring technical functionality
Marketing and Communication

(Only if you have given consent)

  • Sending updates, newsletters, or promotional content
  • Sending service-related information
    You may unsubscribe at any time.
Legal and Compliance
  • Preventing fraud
  • Keeping financial and legal records
  • Meeting regulatory requirements

Legal Basis for Processing Personal Data

Under UK GDPR, we rely on one or more of the following lawful bases:

  • Contractual necessity – required to provide our services or quotations
  • Legitimate interests – operating and improving our business
  • Consent – marketing communications and cookies
  • Legal obligation – financial reporting, regulatory compliance

Cookies and Tracking Technologies

We use cookies to:

  • Improve website performance
  • Personalise your experience
  • Understand visitor behaviour
  • Support marketing and advertising
  • Full details can be found in our Cookies Policy.

Sharing Your Information

We do not sell your personal data.
We may share data with trusted third-party providers such as:

  • IT and hosting services
  • Website analytics services
  • Marketing platforms
  • Professional advisers (legal, financial)
  • Payment processors (where applicable)
  • All third parties adhere to strict confidentiality and data protection standards.

International Transfers

Some service providers may process data outside the UK.Where this occurs, we ensure safeguards are in place, including:

  • Adequacy regulations
  • Standard Contractual Clauses (SCCs)
  • Regulatory-approved transfer mechanisms

Data Retention

We only retain data for as long as necessary:

  • General enquiries: up to 12 months
  • Project and financial records: up to 7 years (legal requirement)
  • Marketing data: until consent is withdrawn
  • Cookie retention periods are listed in our Cookies Policy.

International Transfers

Some service providers may process data outside the UK.Where this occurs, we ensure safeguards are in place, including:

  • Adequacy regulations
  • Standard Contractual Clauses (SCCs)
  • Regulatory-approved transfer mechanisms

How We Protect Your Data

We take data security seriously. Protection measures include:

  • Secure servers
  • Encrypted data transmission (SSL)
  • Access controls and authentication
  • Regular monitoring and system checks
  • Staff confidentiality procedures

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion (“right to be forgotten”)
  • Restrict processing in certain circumstances
  • Object to processing (including marketing)
  • Request data portability
  • Withdraw consent at any time
  • To exercise these rights, contact:sales@accu-bid.co.uk

Links to External Websites

Our website may include links to third-party sites.
We are not responsible for their privacy policies or practices.
We recommend reviewing their terms before providing personal data.

Children’s Privacy

We do not knowingly collect data from children under 16.
If you believe we have done so inadvertently, please contact us, and we will remove the data promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.
Significant changes may be communicated directly where appropriate.

Contact Us

If you have any questions or concerns about this Privacy Policy or how ACCU BID handles your data, please contact us:

  • ACCU BID
  • Address:📍 124 City Road, London, EC1V 2NX, United Kingdom
  • Email: sales@accu-bid.co.uk
  • Contact
    Contact Form